Why Learn with Shep Hyken?
- Transform your organization into a seriously customer-focused operation
- Focus on Customer Needs and Expectations
- Emphasize Positive Language
- Meeting and Exceeding Expectations
- How to effectively handle Confrontations
More About Shelp Hyken
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Lexus, Edward Jones, Disney, American Express, Merrill Lynch, Fours Seasons, AT&T, Enterprise Rent-a-Car, the International Customer Service Association (ICSA) and many more.